Whisper

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17 IT Workers Share Their Honest Confessions About Office Life
"I work in tech support and there are two things I can't fix: entitlement and incompetence." Tech support employees are expected to know and fix it all related to technology, but there are some things they simply can't fix. These IT workers talk about the struggles of their jobs and what they wish other people understood. Here's what they had to say...

Working in IT is a struggle.

1
I work in IT repair. 99% of the time the problem is user error and we just tell you it was something else to make you feel better.
2
I work in IT. If I tell you I have to "look into that" or "research it", it means I'm just going to Google it.

There's no middle ground.

3
Working in tech support is either overwhelmingly stressful or mind-numbingly boring. No middle ground.
4
I work in IT and teaching baby boomers basic technology is like pulling teeth. Especially when they act smug about it (IE why should I learn this?)

Best job ever?

5
I work in IT my day consists of surfing the Internet & Facebook. Best job ever? I'm so unfulfilled with this job.
6
Please be nice to the IT department at work. They deal with more shit than you think. Yelling at us only makes our job harder. We're only trying to help.
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